Privacy Policy

Effective Date: November 2025

Beyond Words Gifts (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products and services. By using our website or placing an order, you agree to the terms described in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our website and services.

1. Company Information

Beyond Words Gifts is a small business based in North Carolina, USA, specializing in custom gift baskets and packages for individuals, events, and businesses.

2. Information We Collect

We may collect the following types of information when you interact with our website, place an order, or contact us:

A. Personal Information

Information you provide directly, including:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers; we do not store full credit card numbers)
Customization details or gift message information

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on each page
Cookies and similar tracking technologies (see section 6)

C. Order Information

Details regarding the products you purchase, delivery information, and transaction history.

3. How We Use Your Information

We use the information collected for purposes such as:

Processing and fulfilling orders
Personalizing gift baskets and custom products
Communicating with you about orders, updates, or customer service inquiries
Improving our website and customer experience
Sending promotional emails or marketing communications (you may opt out at any time)
Preventing fraud and ensuring secure transactions
Complying with legal obligations

We do not sell or rent your personal information to third parties.

4. How We Share Your Information

We may share your information only as necessary to provide our services:

A. Service Providers

We may share data with trusted third-party partners such as:

Shipping carriers
Payment processors
Website hosting or analytics providers
Email or marketing tools

These providers may access your information only as needed to perform their services and are obligated to protect it.

B. Legal Compliance

We may disclose information when required by law, such as:

Responding to legal requests
Protecting our rights, safety, or property
Preventing fraud or misuse

C. Business Transfers

If Beyond Words Gifts undergoes a business transition (e.g., sale, merger), your information may be transferred to the new owner.

5. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your personal information, including:

Secure Socket Layer (SSL) encryption on transactions
Restricted access to personal data
Regular system monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Analyze site usage
Remember your preferences
Assist with order processing

You can adjust your browser settings to refuse cookies, but doing so may limit certain website features.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal constraints)
Opt out of marketing emails (unsubscribe link provided in all emails)

To exercise these rights, please contact us at the email below.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If we learn that data from a child was collected without parental consent, we will remove it promptly.

9. Data Retention

We retain your information only as long as necessary to:

Complete your transactions
Provide customer support
Comply with legal obligations
Improve business operations

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. International Visitors

Our website is intended for users located inside the United States. If you access our site from outside the U.S., you consent to having your data processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The revised version will be posted on this page with the updated effective date. Continued use of our website after changes indicates acceptance of the updated policy.